Risk & Incident Logging
Log incidents, track investigations, and spot patterns before they become problems. Full visibility of risk across your organisation.
The risk of poor incident management
When incidents are logged inconsistently or not at all, patterns go unnoticed, investigations stall, and regulators find gaps. The same accidents happen again because lessons weren't learned.
Key features
Everything you need to manage risk & incident logging efficiently and confidently.
Quick logging
Log incidents and near-misses quickly from desktop or mobile.
Investigation workflows
Built-in workflows for investigations with task assignment and deadlines.
RIDDOR compliance
Automatic RIDDOR classification and reporting timelines.
Linked records
Link incidents to staff, suppliers, locations, or assets.
Trend analysis
Identify patterns and hotspots with analytics dashboards.
Corrective actions
Track corrective actions to completion with evidence.
Benefits
Use cases
A contractor needs to track incidents across multiple sites and demonstrate continuous improvement to clients.
Outcome: Mobile logging means incidents are captured immediately. Trend reports show where to focus safety efforts.
A factory needs to meet HSE requirements for incident logging and RIDDOR reporting.
Outcome: Automatic RIDDOR classification ensures nothing is missed. Investigation workflows close out actions properly.
A care provider needs to log safeguarding incidents and demonstrate lessons learned.
Outcome: Incidents linked to staff and residents. CQC can see full investigation history and outcomes.
Common questions
- What is RIDDOR and when do I need to report?
- RIDDOR (Reporting of Injuries, Diseases and Dangerous Occurrences Regulations) requires UK employers to report certain workplace incidents to the HSE. This includes deaths, specified injuries, over-7-day incapacitation, certain occupational diseases, and dangerous occurrences. Reports must typically be made within 10-15 days depending on the incident type.
- What is the difference between incidents and near-misses?
- An incident is an event that results in injury, ill health, or damage. A near-miss is an event that could have caused harm but didn't. Tracking both is important because near-misses are leading indicators that help identify hazards before serious incidents occur.
- How do investigation workflows help?
- Investigation workflows guide you through the process of understanding why an incident happened, identifying root causes, and implementing corrective actions. They assign tasks to responsible people, track deadlines, and ensure investigations are completed thoroughly with full documentation.
- Why is trend analysis important for incidents?
- Trend analysis helps identify patterns in incidents – such as recurring types, locations, or times. This enables proactive intervention before problems escalate, demonstrates continuous improvement to regulators, and helps prioritise where to focus safety resources.
Ready to improve incident management?
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