Support Centre
Find guides, troubleshoot issues, or get in touch with our team
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Explore our help articles organised by category
Account & Settings
Manage your profile, team members, and workspace preferences
- Reset your password
- Invite team members
- Update company details
Billing & Subscriptions
Plans, payments, invoices, and subscription management
- View invoices
- Change your plan
- Update payment method
Managing Staff & Suppliers
Add employees, track documents, and onboard suppliers
- Import staff from CSV
- Set up supplier portals
- Track expiring documents
Security & Privacy
Data protection, access controls, and compliance certifications
- Two-factor authentication
- Data export requests
- GDPR compliance
Need to talk to someone?
Our UK-based support team is here to help with any questions about the platform.
Mon–Fri, 9am–5pm GMT
Typical response: 4 hours